DPL VR Tools

This blog is a resource tool for virtual reference to assist the librarians working at Denver Public Library. It is maintained by Susie Whiteford, AskColorado Project Representative, Denver Public Library, Denver, CO - swhitefo@denverlibrary.org

Friday, January 06, 2006

A Look at the Librarian Monitor Screen

Here is a screenshot of the Librarian's Screen in version 1.5 of the software. The customer's name is now displayed in the Information area of the screen. It isn't diplayed in the chat area.

I also wanted to show you how the scripted messages were arranged by categories.

# posted by susiewhiteford @ 2:57 PM